New Mexico Department of Workforce Solutions: Completing the TPA authorization

 

Employer Account Activation

You should have received an activation letter from the agency, containing their activation passwords. Clients who have not received an activation letter can either call the UI Tax Customer Service Line at 877-664-6984, or send an email to dws.statusunit@state.nm.us.

To activate their accounts, do the following:

  1. Go to this URL: https://ui.dws.state.nm.us/Employer/Revenue/Registration/InitiateEmployer/EmployerInitiate.ASPX

  2. Click the ACCOUNT ACTIVATION icon.

  3. Enter your Employer Account Number (EAN) and Activation Password (refer to your activation letter), and click Next.

  4. Provide all the required information, and respond to all the prompts.

  5. At the end of the process, an Activation Complete page will display, along with your user name (ID) and temporary password, which you will need to change (see the next steps). We recommend you make a note of this information for future reference.

  6. Click the Login button.

  7. Click the Account Activation link in the left sidebar.

  8. Enter your User ID and temporary Password, and click Next.

  9. The Password Reset page displays. Respond to the prompts to set up your permanent password, security question and answer, and 4-digit PIN. We recommend you make a note of this information for future reference.

  10. Click Save.

 

TPA Assignment

You need to assign Namely as your TPA in the New Mexico Unemployment Insurance Tax System:

  1. Go to this URL: http://www.dws.state.nm.us/Business/Unemployment-Insurance/UnemploymentInsurance-Tax

  2. Click the EMPLOYER LOGIN icon.

  3. Enter your User ID and Password, and click the Login button.

  4. On the Employer Home page, click the Account Maintenance link.

  5. Click the Third Party Administrator (TPA) Authorization link.

  6. Click New.

  7. Enter the service provider's 9-digit TPA ID (500002029), and click Next.

  8. A page displays showing the TPA information with no roles assigned. Enter the date the TPA will begin and cease (today’s date should be the “begin” date, no “end” date necessary) performing services for your company.

  9. Select the check box of each service you want the TPA to perform for your company. In particular, make sure you select the Employment and Wage Detail Update and Submit and Payment Update and Submission check boxes to allow the service provider to e-file your quarterly contribution and wage reports and pay the tax due.

  10. Click Save. The page is updated with a grid showing the service provider's assigned roles.

  11. If your company has more than one reporting unit, you can assign TPA roles to the individual units. By default, the system assigns the TPA role to all reporting units. If you want to assign the TPA to individual units, click the Assigned Units link in the Modify column of the applicable role. Then, select the check box of the Reporting Unit Number you want to assign to the TPA, and click Save.Repeat this step for each TPA role you want to assign to an individual reporting unit.

  12. When you are finished, click the Logoff link in the upper-left part of the page to close your session.

At this point, you’re all set! Please notify your Implementation Consultant / Account Manager and let them know, then Namely will verify the authorization.