Why are my employees not visible or populating in E-Verify?

If an employee is not displaying in the E-Verify drop-down selection or you received a message "Network error: There was an issue communicating with the server", re-sync the employee's data.



To re-sync the employee's data: 

1. Go to the employee's profile in HRIS.

2. Click Edit.

3. Add an "x" to the end of the First Name, Last Name, and Company Email.

   • Example:

     • First Name: John > Johnx

     • Last Name: Smith > Smithx

     • Company Email: John.Smith@example.com > John.Smith@example.comx

4. Click Save.

5. Click Edit again.

6. Remove the "x" that was added to the First Name, Last Name, and Company Email.

7. Click Save.