How do I update an employee’s date of birth on their benefits?
To update an employee's date of birth (DOB) on their benefits:
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Go to the employee's HRIS profile > click the blue Dot menu (to the right of the profile image) > Edit Profile.
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Enter the new date in the DOB field > Save.
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This will auto-sync to Namely Payroll within minutes, and it will become the DOB connected to existing or future benefits enrollments.
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Things to consider:
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If you do not have an active carrier feed in Namely, contact your carrier to inform them of your employee's changes.
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If you do have active carrier feeds in Namely, your employee's data will be transmitted to the carrier on the next file transmission. As a best practice, Namely also advises carrier feed clients to contact the carrier to inform them of any updates.
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For Namely brokerage clients, contact your Benefits Consultant for additional questions or concerns.