How do I add my benefit carrier in Manage Benefits?

Namely can work with most benefit carriers when building and/or adjusting benefit plans. If you cannot find your benefit carrier in our dropdown selection, follow the below steps to add it to Namely: 

1. Click Other from the dropdown.

2. Continue to make updates and adjustments to your plans.

TIP:

Do not submit your changes yet! 

3. Submit a case in the Help Community.

• Product Name: Benefits Administration

• Product Feature: Benefits Settings & Configuration

• Function: Plans / Rates

• Subject: Add New Carrier

• Details: Include your carrier’s website

4. Once the consultant assigned to your case has confirmed that the carrier has been added, go back to your benefit plan setup, choose the carrier from the dropdown and submit the changes.