How can I fix an enrollment that I accidentally rejected?

If you've rejected an enrollment in error, you may ask the employee to enroll again, or you can complete an administrator change.  

You can complete an administrative change by going to Enrollment Setup > Configuration > Employee List and clicking Enroll next to the desired employee’s name.

1. Choose I need to change a specific benefit.

2. Admin Change (Admins Only)

3. Choose an effective date (the date you want the change to be effective).

4. From there, you would simply navigate through each screen selecting Save and continue until you arrive at the page where you need to make changes. 

5. Submit the enrollment and confirm the changes on the Confirmation Reports tab.