Why is an employee receiving this error: “Employee is not eligible for any plans on the Voluntary Life Coverage Line”?

Your employee is receiving this error because they are attempting to enroll in coverage that they do not qualify for based on the current plan configuration. 

This usually occurs if there is no rate associated with the employee's level, branch, age, or class. Please review your plan configuration to confirm that demographics and/or plan tier settings have been set up correctly.