How do my employees adjust their commuter contributions (FSA/HSA, etc.) during an active Open Enrollment?
To process a Commuter election change during an active Open Enrollment, temporarily disable the Open Enrollment event so that your employee will have an opportunity to elect benefits:
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In Namely Payroll, click Enrollment Setup > Configuration > Life Events.
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Click Edit next to the Life Event and deselect the Active checkbox > Save.
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Once your employee has finalized their elections, select the Active checkbox > Save to re-activate the event immediately to prevent any disruption to your other employees.
Note: We recommend that you avoid processing all other qualified life events until the Open Enrollment event has terminated.